Store Policies

Payment Information
Credit Card
We accept Visa, Mastercard, Discover, and American Express. When placing an order using a credit card, you will need your credit card billing address as well as the 3-digit security code on the back of the card.

PayPal
PayPal uses your email address for payment verification. You can apply for a PayPal account at www.PayPal.com.

Shipping Charges

We offer $6.00 shipping on any order up to $100.00.  Any order over $100.00, shipping is FREE!

If you are in the Omaha area, we offer free delivery!!  If your order is $30.00 or more, simply enter OMAHA in the coupon code section at checkout and the shipping charges will not be added to your order. 

Sales Tax
Sales tax is applicable to residents of Nebraska at a rate of 7%.

Delivery Times
Your total delivery time is our processing time plus shipping time. Most orders ship within 48 hours (not including weekends). During holiday seasons, expect 48-72 hours to process the order. Most packages will be delivered USPS Priority Mail (2-4 days shipping time). 

Incorrect Address / Non Deliverable / Refused Shipments
Returned orders will be handled in a timely manner. If the customer has made an address error, the customer is responsible for additional shipping costs. If the customer refuses shipment, the order is considered a return with a 15% restocking fee.

Product Return Policy
All Adagio Soap Products are carefully chosen for quality and workmanship. If there is a problem or a concern with your order, please contact us immediately.

Returns must occur within 14 days of your shipment receipt. Product must be unused. All returns are subject to a 15% restocking fee. We are not responsible for shipping delays and cannot reimburse for shipping expenses.

To return your order, please contact us using the “Contact Us” page.  Please provide your order number, reason for the return, email address and phone number.  

Privacy Policy
Adagio Soap Products believes that personal information should remain confidential. We only use your personal information for the purpose of filling your orders and enhancing your experience with our company. We will never sell or share your personal information with other companies.